The second-hand marketplace Members Express Displeasure About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Modifications
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
